Kensington Health is welcoming new patients – enrol now (conditions apply).
Alternatively, you can:
- call into reception
- call us on (09) 437 9070
- email reception@kensington.health.nz
Please bring either a birth certificate or passport with you for ID.
*Note: for 0-13 years: NO FEES APPLY for MOST appointment types/additional services (except for casual and/or international patients, where fees stated apply)
Note: ‘PREPAY’ means patient must pay prior to the service commencement
Consultation Fees (Includes ACC)
CSC: Community Services Card Holder / HUHC: Hugh User Card Holder
| WITH DOCTOR, NURSE PRACTITIONER, EXTENDED CARE PARAMEDIC (ECP) Appointments: Single (20 minutes) / Double (40 minutes) Includes: Maximum 2 issues (for a single appointment), & all scripts plus 1 referral/document |
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| Age /Appointment Type | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| 0-13 years* Single Appointment Double Appointment |
FREE | FREE |
| 14-17 years Single Appointment |
$13.40 | $43.75 |
| 14-17 years Double Appointment |
$25.00 | $75.00 |
| 18+ years Single Appointment |
$20.00 | $67.00 |
| 18+ years Double Appointment |
$38.00 | $125.00 |
| WITH NURSE PRESCRIBER Appointments: Single (20 minutes) / Double (40 minutes) Includes: Maximum 2 issues (for a single appointment), & all scripts plus 1 referral/document |
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| Age /Appointment Type | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| 0-13 years* Single Appointment Double Appointment |
FREE | FREE |
| 14-17 years Single Appointment |
$13.40 | $36.00 |
| 14-17 years Double Appointment |
$23.00 | $60.00 |
| 18+ years Single Appointment |
$20.00 | $40.50 |
| 18+ years Double Appointment |
$35.00 | $75.00 |
| WITH NURSE Appointments: Single (20 minutes) / Double (40 minutes) Includes: Nurse assessment and nurse appropriate referral/letter |
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| Age /Appointment Type | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| 0-13 years* Single Appointment Double Appointment |
FREE | FREE |
| 14-17 years Single Appointment |
$12.00 | $25.00 |
| 14-17 years Double Appointment |
$20.00 | $40.00 |
| 18+ years Single Appointment |
$18.00 | $35.00 |
| 18+ years Double Appointment |
$30.00 | $50.00 |
| WITH HEALTHCARE ASSISTANT (HCA) Appointments: Single (20 minutes) / Double (40 minutes) Includes: HCA appropriate assessment and care co-ordination |
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| Age /Appointment Type | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| 0-13 years* Single Appointment Double Appointment |
FREE | FREE |
| 14-17 years Single Appointment |
$10.00 | $18.00 |
| 14-17 years Double Appointment |
$13.00 | $25.00 |
| 18+ years Single Appointment |
$15.00 | $22.00 |
| 18+ years Double Appointment |
$18.00 | $30.00 |
| Note: During an appointment with a Nurse Prescriber, Nurse or Healthcare Assistant - it may be determined for clinical safety that a more senior clinical staff member (GP, Nurse Practitioner or Extended Care Paramedic) may be required to complete your assessment and treatment. In this case, the consult fees for the GP, Nurse Practitioner or Extended Care Paramedic will apply. | ||
| NEW PATIENT APPOINTMENT - WITH ANY CLINICAL STAFF MEMBER(S) Appointments: 30 minutes in total NOTE: Appointments MUST be PREPAID Includes: All scripts and all referrals/documents |
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| Age /Appointment Type | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| 0-13 years* Single 30-minute Appointment |
FREE | FREE |
| 14-17 years Single 30-minute Appointment |
$13.00 PREPAY | $45.00 PREPAY |
| 18+ years Single 30-minute Appointment |
$35.00 PREPAY | $95.00 PREPAY |
| QUICK CONSULT (TELEHEALTH OR FACE-TO-FACE): WITH A DOCTOR, NURSE PRACTITIONER, EXTENDED CARE PARAMEDIC (ECP) These appointments can only be booked by clinical team Appointments: Single (10 minutes) - either face-to-face or by telehealth Includes: Maximum 1 issue (Examples are: A call back with complicated medical results, dealing with a minor medical issue) Note: Triage calls are funded/free - up to 5 minutes maximum |
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| Age /Appointment Type | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| 0-13 years* Single Appointment |
FREE | FREE |
| 14-17 years Single Appointment |
$10.00 | $20.00 |
| 18+ years Single Appointment |
$15.00 | $40.00 |
Other patient service fees
With any clinical staff member
Note: Fees applicable to all ages*
Note: ‘PREPAY’ means patient must pay prior to the service commencement
| REPEAT PRESCRIPTIONS Per repeat prescription (unless included in appointment as stated) NOTE: All repeat prescriptions MUST be PREPAID before collection |
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| Age / Service Details | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| Routine: Processed within 48 hours (Monday-Friday) of the request being received. Urgent: Same day request must be received by 12pm/midday. If the request is received after 12pm/midday, the request will be processed on the next working day - and still charged as an urgent fee. |
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| Routine 14-17 years | $12.50 PREPAY | $17.50 PREPAY |
| Urgent 14-17 years | $22.50 PREPAY | $27.50 PREPAY |
| Routine 18+ years | $17.50 PREPAY | $25.00 PREPAY |
| Urgent 18+ years | $27.50 PREPAY | $35.00 PREPAY |
| REFERRALS OR OTHER DOCUMENTS Per referral or document issued (unless included in appt as stated) Documents: Medical certificate, specialist referral (public or private) |
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| Age / Service Details | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| Per referral or document issued | $15.00 | $25.00 |
| HOME VISITS Charged per home visit - all inclusive fee (for any/all medical staff per visit) Kilometre calculation from practice address (to a max. of 40km from practice address): Kensington Health, 8 Kensington Avenue, Whangārei 0112 (using Google Maps to calculate) NOTE: All home visit fees MUST be PREPAID before we visit |
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| Age / Service Details | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| Visit within 10km from practice address | PREPAY: $130.00 | PREPAY: $160.00 |
| Visit more than 10km and less than 25km from practice address | PREPAY: $155.00 | PREPAY: $185.00 |
| Visit more than 25km and less than 40km from practice address | PREPAY: $185.00 | PREPAY: $205.00 |
| WARFARIN MANAGEMENT Payable per month, per enrolled patient |
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| Age / Service Details | With CSC/HUHC | No CSC/HUHC |
|---|---|---|
| Per month charge | $10.00 | $17.00 |
| Service | Fee to be Prepaid (when not funded) |
Age group/Fee |
|---|---|---|
| Driver License Medical | PREPAY | ALL $95.00 |
| Insurance, Pre-employment and other Specialist Medical 40-minute appointment (Some Insurance companies fund some of these medicals. Where this is confirmed, you will be charged a 40-minute consult fee) |
PREPAY | ALL FUNDED: 40MIN CONSULT FEE NOT FUNDED: $250.00 |
| NOTE: All of the following services are exclusive of a consultation fee | ||
| ECG (Electrocardiogram) |
NO | 0-13 yrs FREE 14-17 yrs $40.00 18+ yrs $75.00 |
| Spirometry (if unfunded, a nurse consult fee also applies) |
PREPAY | ALL $110.00 |
| Cervical Screening | NO | ALL $12.00 |
| Pregnancy Testing (if positive - this is a FREE service) |
NO | ALL $7.50 |
| LARC (Long-Acting Reversible Contraception) |
NO | ALL VARIABLE (ENQUIRE) |
| Dressing charges or Suture removals - Simple | NO | ALL $15.00 |
| Dressing charges or Suture removals - Complex | NO | ALL $25.00 |
| Injections: non patient supplied - Steroid | NO | ALL $65.00 |
| Injections: non patient supplied - Depo or B12 | NO | ALL $8.00 |
| Injection Fee: patient supplied Note: Must be an authorised medication where it is patient supplied - and not a medication that the practice can supply |
NO | ALL $15.00 |
| Seasonal Flu vaccine | NO | ALL Priced seasonally |
| Non-scheduled vaccines (including travel vaccines) |
PREPAY | ALL VARIABLE (ENQUIRE) |
| Infusion Fee: all types Note: Must be an authorised infusion where it is patient supplied |
PREPAY | ALL $140.00 |
| Urine testing | NO | ALL $7.50 |
| Liquid Nitrogen - single application | NO | 0-13 yrs FREE 14-17 yrs $18.00 18+ yrs $25.00 |
| Liquid Nitrogen - multiple applications (per application) | NO | 0-13 yrs FREE 14-17 yrs $10.00 18+ yrs $13.50 |
Skin treatment service fees
With any ‘skin’ qualified clinical staff member(s)
as determined by Kensington Health
Note: For some services, some funding may be available
Note: Fees applicable to all ages
Note: ‘PREPAY’ means patient must pay prior to the service commencement
Note: Fees quoted below INCLUDE 1 nurse follow up for suture removals / dressings and
EXCLUDE any required follow up appointments with a GP or a Nurse Practitioner
| Service | Fee to be Prepaid (when not funded) |
Age group/Fee |
|---|---|---|
| Full skin check | PREPAY | ALL $185.00 |
| Spot check - single lesion | PREPAY | ALL $75.00 |
| Spot check - more than one lesion | PREPAY | ALL $135.00 |
| Punch Biopsy - single | PREPAY | ALL $120.00 |
| Punch Biopsy - more than one | PREPAY | ALL $120.00 (FIRST) $60.00 (ALL SUBSEQUENT) |
| Lesion Excision - single | PREPAY | ALL $250.00 |
| Lesion Excision - more than one | PREPAY | ALL $250.00 (FIRST) $90.00 (ALL SUBSEQUENT) |
Casual/international patients
With any ‘skin’ qualified clinical staff member(s)
as determined by Kensington Health
Note: For some services, some funding may be available
Note: Fees applicable to all ages
Note: ‘PREPAY’ means patient must pay prior to the service commencement
Note: Fees quoted below INCLUDE 1 nurse follow up for suture removals / dressings and
EXCLUDE any required follow up appointments with a GP or a Nurse Practitioner
| CASUAL PATIENT - WITH ANY CLINICAL STAFF MEMBER(S) Appointments: Single (20 minutes) / Double (40 minutes) Includes: Maximum 2 issues for a single appointment (any other items charged) NOTE: Appointments MUST be PREPAID Any additional services to be paid after consult before departing |
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| Age group | Appointment Type | Fee |
|---|---|---|
| ALL AGES | Single Appointment | $150.00 PREPAY |
| ALL AGES | Double Appointment | $285.00 PREPAY |
| INTERNATIONAL PATIENT - WITH ANY CLINICAL STAFF MEMBER(S) Appointments: Single (20 minutes) / Double (40 minutes) Includes: Maximum 2 issues for a single appointment (any other items charged) NOTE: Appointments MUST be PREPAID Any additional services to be paid after consult before departing |
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| Age group | Appointment Type | Fee |
|---|---|---|
| ALL AGES | Single Appointment | $250.00 PREPAY |
| ALL AGES | Double Appointment | $385.00 PREPAY |
CREDIT POLICY / PAYMENT ON THE DAY
Kensington Health has a policy of a maximum of two consultations or prescriptions being unpaid on your account.
Patients will be asked to pay in full on the day before their third visit or prescription request.
Kensington Health reserves the right to withhold non-urgent services where there are more than two outstanding consultation or prescription payments due.
If an outstanding account is not settled at the 90-day period and the patient has not made any effort to contact us to settle the outstanding account or make (and maintain) a payment arrangement, then patients will only be seen on a cash only basis.
- Statements are emailed just after the 1st of each month showing any outstanding account balance.
- Text messages are sent to patients as a reminder of any outstanding amounts.
- Where it is exceptionally agreed by Kensington Health that payment is not made on the day of consultation/service, the patient will ensure that full payment is made within seven days of the consultation/service.
- Please speak to our reception team as early as you can if you wish to discuss with us your outstanding bill / alternative arrangements, including payment agreements.
Please note that failing to make any attempt at payment past the 90-day period may result in;
- Disenrollment as a patient from Kensington Health. You will be notified in writing should this occur.
- Kensington Health may disclose this information to debt collection agencies of Kensington Health’s choice and legal proceedings may follow. This may result in your name and address being entered into a Credit Bureau default listing which may have impact on your credit rating. Any costs incurred by Kensington Health to recover outstanding amounts will be charged to the patient.
MISSED APPOINTMENTS OR ARRIVE LATE FOR APPOINTMENT
It is your responsibility to remember your appointment. We will send reminders. If a patient does not attend their appointment without calling us at least one hour prior to the scheduled appointment, the full consultation fee will be charged. For ages 0-13, there will be a $10.00 fee charged. If you arrive late for your appointment, you may be asked to reschedule if we cannot accommodate you. We will do what we can – if you decide to wait, we cannot guarantee how long it will be. Priority will be given to patients that have arrived on time.